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Terms of warranty

Limited Warranty

STAGE offers a limited warranty of defects in materials and manufacturing defects for a period of one (24) months after the original purchase from an authorized STAGE dealer. This means that if the materials in your watch aren't right or if the watch isn't put together correctly, we'll repair or replace it, at our option.

But, this doesn't mean you can abuse your watch and expect us to fix it for free. The warranty doesn't cover normal wear and tear,crystal, watch case, strap, bracelet, loss or theft. 
You will void your warranty if you open your caseback, push the buttons underwater, or forget to screw down or push in the crown and expose your watch to moisture. Proof of purchase is required for all warranty claims and service requests, so hold onto your receipt or warranty card. We will not accept a warranty claim or repair request if a watch has evidence of excessive wear or misuse.

In case of a breach of the Limited Warranty, we will either, at our option:

(i) repair any defective Products at our cost 

(ii) replace any defective Products with the same or a comparable product at our cost

(iii) refund the purchase price of any defective Products

The foregoing remedies are your sole and exclusive remedies and our entire obligation and liability for any breach of the Limited Warranty and you shall have no other remedies whatsoever in case of a breach of the Limited Warranty. In particular (without limitation), you shall not be entitled to any damages whatsoever (including without limitation incidental, indirect, consequential or special damage arising from any or all uses of the Products) or a rescission of the sale and purchase contract for any reason.

The Limited Warranty will become null and void if the Products are modified or altered, misused, abused, tampered with or taken apart, or if the Products are repaired by anyone other than an authorized repair center.

OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE APPLICABLE PRODUCT THAT YOU HAVE PURCHASED THROUGH THE WEBSITE.  EXCEPT FOR THE LIMITED WARRANTY MADE BY SELLER, NEITHER SELLER NOR ANY SUPPLIER OR MANUFACTURER OF PRODUCTS MAKES ANY WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS AND ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED, WHETHER EXPRESS WARRANTIES OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

 

Procedure in case of a breach of the Limited Warranty:

You must ship or bring the defective Products to one of our authorized representative partners. Check on STORE FINDER for our authorized representative partners.
When shipping or bringing your Products to our authorized representative partner, please pack it carefully and securely.

Be sure to provide the following information to us:

(i) your name

(ii) mailing address (street, city, state, zip code)

(iii) preferred phone number (with country and area code)

(iv) email address (to help expedite your repair)

(v) copy of our order acceptance email

(vi) a note explaining the nature of the problem.

When shipping, we recommend that you insure your Products against damage, theft or loss. We are not responsible for damage, theft or loss during shipping.

NOTE: PLEASE DO NOT SHIP IT WITH THE ORIGINAL PRODUCT PACKAGING.

In most of the cases the repair will be completed within 4-6 weeks. Please note there may be issues beyond our control, such as holidays, parts backorders or unique repairs that affect any repair or times.
For out-of-warranty work, an estimate as to costs and times will be provided, whereby approval and payment for repair must be obtained prior to processing any repair.
If you have any questions, please contact
INFO@STAGE-WATCH.COM

LEATHER STRAP CARE TIPS

If your watch band is made of leather, avoid getting it wet. Water will damage the genuine leather. 

 

WATER RESISTANCE 

A quick reference guide for the various activities you can expose your watch to under normal circumstances. No matter what the water resistance is, a watch should never be worn in any hot tub, shower, sauna or steam room.

30 M = Not intended for any exposure to water. Splash Resistant
50 M = Suitable for washing hands or light rain. Water Sports
100 M = Suitable for swimming, surfing, etc. Scuba Diving
300 M = Suitable for extreme ocean depths.